NBA 2K24: How to fix the 4b538e50 error code?

Check out how you can sole the NBA 2K24 error!

NBA 2K24: How to fix the 4b538e50 error code?

Image via GINX Esports TV

If you’re a dedicated NBA 2K24 player, you know that nothing can be more frustrating than gearing up for a gaming session, only to be greeted by an error code that halts your progress. One such notorious culprit is the 4b538e50 error code, which has left many NBA 2K24 players scratching their heads. But fear not, because we’re here to guide you through the process of fixing this vexing issue and getting back to the virtual hardwood.


Before diving into the solution, it’s essential to understand what the 4b538e50 error code signifies. In essence, this error prevents players from accessing NBA 2K24’s online features. When you encounter this error, you’ll typically see a message that reads, “There is a problem with your connection to our online servers.” So, what’s causing this hiccup in your gaming experience?

The core reason behind the 4b538e50 error code in NBA 2K24 is relatively straightforward. It’s all about having the most up-to-date game data. If your game client is out of sync with the latest updates and patches, you’re likely to encounter this error. Thankfully, this means that fixing the issue revolves around ensuring you have the most recent game data installed.

Related: Streamer of the Year winner Kai Cenat scanned in NBA 2k24 and would be featured in the game


How to fix the 4b538e50 error code in NBA 2K24

NBA 2K24: How to fix the 4b538e50 error code?
Image via Operation Sports

Now that we’ve identified the root cause, let’s delve into the steps to fix the 4b538e50 error code. The process may vary slightly depending on your gaming platform, so we’ll cover the major ones:

For Xbox Users:

  1. Navigate to the ‘My Games & Apps’ menu on your Xbox.
  2. Select ‘Updates,’ and this should automatically trigger the installation of the NBA 2K24 update.

For PlayStation Players:

  1. Either go to your game library or locate NBA 2K24 on your home screen.
  2. Select the ‘Check for updates’ option and install any available updates.

Nintendo Switch Enthusiasts:

  1. Find the NBA 2K24 game icon on your Nintendo Switch home screen.
  2. Press the ‘+’ button on the console.
  3. Select ‘Software update via the Internet,’ and the update will start installing.

PC Gamers (Steam):

  1. Open Steam on your PC.
  2. Navigate to the NBA 2K24 page.
  3. Select ‘Check for updates’ from the main menu, and the patch will install.

After the patch download completes on your chosen platform, a message will prompt you to return to the NBA 2K24 main menu. You should now be able to enjoy your gaming experience without encountering the 4b538e50 error code.

Alternative Fixes

While not having the latest patch installed is the primary cause of the 4b538e50 error code, there are a couple of other potential culprits identified by the 2K team:

  1. Account Email Confirmation: If you’re still facing issues, your account email confirmation might need a reset. To do this, follow these steps:
    • Go to the sign-in page of the NBA 2K website.
    • Enter your MyPLAYER account details.
    • Successfully logging in will automatically verify your account.
  2. Excessive Accounts: Another possible reason for the error could be having too many 2K accounts on your device. The maximum limit for accounts is 5, so if you’ve exceeded this, try using one of your existing accounts instead.

These are the primary factors contributing to the 4b538e50 error code’s appearance in NBA 2K24. We hope that by following these steps and alternative fixes, you can quickly resolve the issue and get back to the court for some thrilling NBA 2K24 action.


In case you missed it: